Shipping And Return

Shipping & Return Policy

Last Updated: August 24, 2026

At Royal's Fabrics, we want your shopping experience to be simple and reliable. This Shipping & Return Policy explains how orders are processed, delivered, returned, and exchanged.

1. Shipping Across Pakistan

Royal's Fabrics delivers orders across Pakistan through trusted courier and delivery partners.

We may offer Free Shipping All Over Pakistan on eligible orders or during promotional periods. Any applicable shipping charges will be shown during the ordering process.

2. Order Processing

Orders are normally processed after they are successfully placed and verified.

Before dispatch, we may contact you by phone or other available contact methods to confirm your order and delivery details.

Please make sure your:

  • Name

  • Phone number

  • Complete address

  • City

  • Postal information, where applicable

are correct when placing your order.

3. Delivery Time

Delivery time may vary depending on your location and courier availability.

Most orders are expected to arrive within approximately 3–7 business days after dispatch.

Remote areas, public holidays, weather conditions, courier delays, or other unforeseen circumstances may result in additional delivery time.

4. Tracking Your Order

Where tracking information is available, Royal's Fabrics or its delivery partner may provide an order tracking number or delivery update.

Customers may contact us if they need assistance regarding the status of their shipment.

5. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

Royal's Fabrics is not responsible for delivery delays, failed deliveries, or additional charges resulting from:

  • Incorrect address

  • Incomplete address

  • Incorrect phone number

  • Customer unavailability

  • Failure to respond to courier calls

  • Refusal to receive a confirmed order

If an order is returned to us because of incorrect information or repeated delivery failure, additional delivery charges may apply for reshipping.

6. Damaged or Incorrect Orders

Please inspect your order when you receive it.

If you receive:

  • The wrong product

  • A damaged product

  • A defective product

  • A product that does not match your confirmed order

please contact Royal's Fabrics as soon as possible.

For faster assistance, customers may be asked to provide photographs or videos showing the issue and the product packaging.

7. Return & Exchange Period

Return or exchange requests should generally be submitted within 7 days of receiving the order.

Requests submitted after this period may not be accepted.

Before sending an item back, customers should contact Royal's Fabrics for instructions and confirmation.

8. Return & Exchange Conditions

To be eligible for a return or exchange, the product should generally:

  • Be unused

  • Be unwashed

  • Be unaltered

  • Be in its original condition

  • Have its original packaging or tags where applicable

  • Not have been damaged or modified by the customer

Products that have been washed, cut, stitched, altered, stained, damaged, or otherwise used may not be eligible for return or exchange.

9. Fabric-Specific Returns

Fabric is a product where minor differences in color, texture, weave, or appearance may occur due to photography, lighting, manufacturing, and individual screen settings.

Such minor variations may not qualify as a defect.

Once fabric has been cut, stitched, washed, altered, or used, it may not be eligible for return or exchange.

10. Non-Returnable Products

The following items may generally not be eligible for return or exchange:

  • Used or washed fabric

  • Cut or altered fabric

  • Stitched or customized products

  • Products damaged after delivery

  • Products without required original packaging or tags

  • Items returned after the applicable return period

Exceptions may apply where the product was defective, damaged during delivery, or incorrectly supplied by Royal's Fabrics.

11. Exchange Process

If an exchange is approved, the replacement product will be subject to availability.

If the requested replacement product is unavailable, Royal's Fabrics may offer an alternative solution depending on the circumstances.

Customers should not send products back without first contacting us and receiving return instructions.

12. Return Shipping Charges

If the return or exchange is due to an incorrect, defective, or damaged product supplied by Royal's Fabrics, we may arrange or cover reasonable return shipping costs, subject to verification.

For returns or exchanges requested for reasons such as personal preference, color preference, or ordering the wrong product, the customer may be responsible for applicable shipping costs.

13. Refunds

Where a refund is approved, the refund method and processing time may depend on the original payment method and applicable payment provider procedures.

For Cash on Delivery orders, customers may be required to provide appropriate information for processing an approved refund.

Shipping charges, where applicable, may not be refundable unless the return is due to an error, defect, or issue caused by Royal's Fabrics.

14. Order Cancellation

Customers should contact Royal's Fabrics as soon as possible if they wish to cancel an order.

Cancellation may not be possible once an order has been processed, packed, or dispatched.

15. Refused or Unaccepted COD Orders

Customers who place Cash on Delivery orders are expected to accept their confirmed orders.

Repeatedly refusing or failing to accept COD orders without a valid reason may result in restrictions on future Cash on Delivery purchases.

16. Contact Us

For shipping, return, exchange, or delivery questions, please contact us:

Royal's Fabrics

Phone: 03144885240
Email: royalsfabrics987@gmail.com
Website: royalsfabrics.com

Please contact us before sending any product back so that our team can provide the appropriate return or exchange instructions.